Booking Conditions
​Booking and Payment:
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Age Requirement: Participants must be 18 years or older to join the tour.
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Booking Confirmation: A booking is only confirmed once full payment has been received.
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Payment Methods: We accept major credit cards and online payment options through our secure booking system.
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Cancellations and Refunds:
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Cancellation by Participant:
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Up to 7 Days Before Tour: Full refund minus a 10% processing fee.
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Less Than 7 Days Before Tour: No refund, but you may reschedule for a future date within 30 days.
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Cancellation by Calgary Sip & Stroll: In the unlikely event that we need to cancel a tour, you will receive a full refund or the option to reschedule.
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Changes and Rescheduling:
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Participant-Initiated Changes: Changes to your booking must be made at least 7 days before the tour date. Rescheduling within 7 days is subject to availability and may incur a rescheduling fee.
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Weather Conditions: Tours operate rain or shine. In extreme weather conditions, we reserve the right to reschedule or cancel the tour for safety reasons, and you will be offered a refund or the option to reschedule.
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Health and Safety:
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Alcohol Consumption: Participants are expected to drink responsibly. Calgary Sip & Stroll is not liable for any incidents that occur due to excessive alcohol consumption.
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Health Restrictions: Please inform us of any health conditions or mobility issues at the time of booking so we can accommodate your needs.
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Walking Requirement: Please note that our tours involve a significant amount of walking. Participants should be prepared for this level of physical activity and wear comfortable footwear.
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Identification: Staff and establishments may ask for valid identification to verify age. Please ensure you carry a government-issued ID.
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Code of Conduct:
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Behavior: Participants are expected to conduct themselves in a respectful and courteous manner. Disruptive or inappropriate behavior will result in removal from the tour without a refund.
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Property Respect: Respect the property and rules of each venue we visit. Any damage caused by participants will be their responsibility.
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Liability:
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Waiver of Liability: By booking a tour, participants agree to release Calgary Sip & Stroll and its affiliates from any liability for personal injury, property damage, or loss sustained during the tour.
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Insurance: Participants are encouraged to have personal travel insurance.